This role is the heartbeat of our stores. We are moving away from industrial, high-heat processing towards nutritional integrity, so we need someone who sees milling as a craft, not just a machine to operate.
The mission
Be the custodian of our product’s integrity. You won’t just run machinery: you will make sure every batch we mill keeps its natural character, following our slow stone-milling process and our under-42 °C milling standard.
What you’ll do
- Artisanal production: operate the stone chakki and related milling equipment to produce fresh, high-quality flour.
- Quality control: run sensory and technical checks on incoming grain and finished flour, so both meet our standards.
- Precision milling: adjust grind, texture and settings to produce each flour (suji, sharbati, multigrain and more) in line with daily demand.
- Equipment care: maintain and deep-clean the milling unit regularly to prevent contamination and keep it performing at its best.
- Inventory: track grain stock and coordinate with the sourcing team to keep a milled-to-order workflow running.
- Safety and hygiene: keep the milling room spotless, following FSSAI requirements and our internal hygiene protocols.
Who you are
- Experienced: one to five years of hands-on experience in a flour mill, ideally in fresh, stone-ground or organic milling.
- Grain-savvy: you understand Indian wheats, millets and pulses, and how moisture and weather affect milling.
- Detail-oriented: you can judge flour by touch and sight, and “close enough” is not good enough.
- Growth-minded: you want to be part of a business that values slow, healthy, honest food.
Why TrueSubstance
- Impact: your work directly improves the food your community eats.
- Entrepreneurial culture: no rigid hierarchy. If you find a better way to mill or store grain, we listen.
- A modern workplace: a clean, retail-forward, tech-enabled environment that respects the craft of milling.